Hotel Manager

ABOUT US

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Novotel Sydney Brighton Beach overlooks the white, sandy beaches of Brighton-Le-Sands and is a premium hotel offering 296 rooms, beautiful views of the Sydney city skyline and Botany Bay. The hotel is a leading venue for conference and events, fantastic food & beverage offerings in our restaurant and bar, health club facilities and gaming lounge.

Novotel Brighton Beach is owned and operated by the Oscars Hotel Group, a leading hospitality group with a passion for expansion, growth and obsessive guest service.

THE ROLE

We are on an exciting new adventure and are seeking a passionate and inspiring Hotel Manager to motivate and drive the team of this prominent and multi-faceted operation, demonstrating operational excellence, leadership and vision. This is a great opportunity for an experienced hotelier looking for a lifestyle change.

You will have full accountability of the hotel and reporting to the cluster General Manager, the Hotel Manager will have a strong background in all operational outlets of a large-scale hotel, including rooms division, food and beverage, revenue management and a strong financial acumen. You have the opportunity to bring your personality and sense of fun to work and will have an amazing team to work with.

KEY RESPONSIBILITIES:

• You will lead the department head team to deliver a premium customer experience across a multi-faceted and multi-departmental hotel precinct

• Manage all financial aspects of the business unit including annual budgeting, cost control and reporting.

• Find opportunities to drive revenue through sales and effective rate strategies.

• Extensive understanding of Hotel Refurbishments and to assist with launching the Hotel post the refurbishment works.

• You’ve got experience leading a variety of different teams and have your numbers set straight. Consistent outperformer and commercially strong, you know all its and bits to driving top line revenue and bottom-line profits across rooms and F&B.

• Manage the food & beverage outlets providing the platform for a guest obsessed culture and amazing customer service.

• Set and maintain a level of service and quality that consistently exceeds the expectations of our guests.

• Building a highly engaged and driven culture with a focus on engagement, performance identification, development and retention of high potential team members.

• Manage staffing levels and work schedules to achieve financial and service quality targets.

• Monitor and evaluate guest comments and create change based on feedback

• Ability to engage with the local community

• Inspire, develop and lead a team of hospitality professionals

• Be the driving sales force behind the hotel, seeking opportunities to maximise revenue

• Proven ability with cost control across a complex multi department hotel

• Continuous improvement with regards to product and service

• Maintain effective communication with the General Manager and their representatives

• Ensure consistency and high standards

Potential to work towards taking on the responsibility of a GM within the Oscars Group.

ABOUT YOU:

• We are looking for the best! A true leader to take the hotel to the next level in this renowned venue.

• You thrive on delivering mind-blowing experiences but are pragmatic on the “how to”; always ready to delight and amaze our guests.

• You are driven to succeed and are passionate about what you do

• You’re savvy, like to have fun, have lots of energy and can multi-task.

• You have extensive previous experience in a similar role

• Have a solid background in hotel/hospitality management including rooms division and food & beverage

• You are driven to exceed customer expectations

• You’re hands on, are an exceptional leader with the ability to nurture, develop and bring out the best in your team.

• You have high level written and verbal communication skills

• Hold current NSW RSA & RCG qualifications

• Thorough knowledge of WHS legislation and hazard identification

• Ability to influence and mentor a diverse team and set targets that are KPI driven

What we offer

• Join a supportive team of professionals

• Great career opportunities within a growing Hospitality company

• Amazing benefits with Accor Hotels including discounted accommodation worldwide, learning and development programs and access to private healthcare discounts

• Parking onsite and dedicated office space