Shape the Success of Minskys Hotel as a General Manager
Are you an experienced leader with a passion for hospitality and a track record of delivering exceptional guest experiences? Minskys Hotel is seeking a skilled General Manager to lead and oversee all aspects of our venue's operations. As the General Manager, you will play a crucial role in setting strategic directions, driving operational excellence, and ensuring memorable guest visits.
Responsibilities:
Strategic Leadership:
Develop and implement strategic plans aligned with the venue's goals and vision.
Lead the venue team in achieving excellence in service, operations, and financial performance.
Team Management:
Inspire, mentor, and guide the entire venue team, fostering a culture of collaboration and excellence.
Empower team members to provide exceptional guest experiences.
Guest Experience:
Prioritize guest satisfaction by maintaining high standards of service and quality.
Address guest feedback, concerns, and inquiries with professionalism and urgency.
Financial Management:
Oversee budgeting, financial forecasting, and resource allocation to optimize revenue and control costs.
Analyze financial data to make informed decisions and achieve financial targets.
Operational Excellence:
Ensure seamless day-to-day operations, from front-of-house to back-of-house areas.
Monitor and enhance operational efficiency while adhering to industry standards and regulations.
Marketing and Branding:
Develop and execute marketing strategies to enhance the venue's brand presence and attract new customers.
Identify opportunities for promotions, partnerships, and events to engage the local community.
Compliance and Safety:
Ensure compliance with all relevant laws, regulations, and health and safety standards.
Maintain a safe and secure environment for guests, staff, and visitors.
Stakeholder Relations:
Cultivate positive relationships with suppliers, vendors, and local authorities.
Collaborate with stakeholders to enhance the venue's offerings and community involvement.
Qualifications:
Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
Exceptional leadership and team management skills.
Strong business acumen with a focus on financial performance and business growth.
Outstanding communication, negotiation, and interpersonal abilities.
Customer-focused mindset with a commitment to exceeding guest expectations.
Strategic thinking and the ability to drive innovation and change.
Flexibility to work evenings, weekends, and holidays as required.
Join our esteemed team at Minskys Hotel and lead the venue to achieve new heights of excellence. If you are a seasoned hospitality professional with a history of strategic leadership and a passion for creating outstanding guest experiences, we encourage you to apply.
NA, Cremorne, NSW, 2090
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