.Are you an accomplished and strategic hospitality leader with a passion for delivering exceptional guest experiences? The Royal Hotel Paddington is seeking an experienced Senior Venue Manager to oversee all aspects of our venue's operations. As the Senior Venue Manager, you'll play a pivotal role in shaping the venue's success, fostering a dynamic team, and ensuring a memorable and enjoyable atmosphere for our guests.
Responsibilities:
Operational Excellence:
Oversee and manage all operational areas, including front-of-house, back-of-house, and guest services.
Develop and implement strategies to enhance efficiency, profitability, and guest satisfaction.
Guest Experience:
Ensure that every guest receives outstanding service and has an exceptional experience at the venue.
Address guest feedback, concerns, and inquiries to maintain high levels of guest satisfaction.
Financial Management:
Develop budgets, monitor financial performance, and implement strategies to achieve revenue targets.
Analyze financial reports and identify opportunities for cost control and revenue enhancement.
Team Leadership:
Lead, mentor, and inspire a diverse team, fostering a culture of collaboration, growth, and excellence.
Provide guidance and support to department heads to achieve their objectives.
Marketing and Promotion:
Collaborate with the marketing team to develop and execute strategies that enhance brand awareness and attract patrons.
Monitor market trends and consumer preferences to adapt marketing efforts.
Relationship Management:
Cultivate positive relationships with customers, suppliers, vendors, and the local community.
Seek opportunities for partnerships and collaborations that align with the venue's vision.
Regulatory Compliance:
Ensure compliance with all relevant laws, regulations, and licensing requirements.
Implement and maintain health, safety, and sanitation protocols.
Qualifications:
Proven experience as a Senior Venue Manager or in a similar role within the hospitality industry.
Strong leadership skills with the ability to inspire and manage a diverse team.
Strategic thinker with a history of implementing effective operational strategies.
Excellent communication, negotiation, and interpersonal skills.
Financial acumen and the ability to analyze financial reports to make informed decisions.
Customer-focused mindset with a commitment to delivering exceptional experiences.
Flexibility to work evenings, weekends, and holidays as required.
Proficiency in relevant software for operations, financial reporting, and analytics.
Join our team at The Royal Hotel Paddington and lead the way in shaping our venue's success. If you are a dynamic and strategic leader with a passion for hospitality and a proven track record in operations, we encourage you to apply. Visit the venue or submit your application to [email address] with the subject line "Senior Venue Manager Application" and be part of our journey to provide exceptional guest experiences.
Note: Only shortlisted candidates will be contacted for further assessment.
237 Glenmore Road, Paddington, NSW, 2021
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